12 Communications Manager Resume Examples for 2024

As a hiring manager, I’ve seen hundreds of resumes for communications managers. Mastering the art of a strong resume is vital. This article provides proven examples and tips for crafting a resume that captures your expertise in media relations and corporate communication. It guides on structuring your experience and skills to best align with the role's demands, ensuring your resume speaks as effectively as the campaigns you'll manage.

Compiled and approved by Steve Grafton

Portrait of Steve Grafton

Senior Hiring Manager - Communications Manager Roles
9+ Years of Experience Last updated on 29 Aug 2024 See history of changes History of Page Changes

Next update scheduled for 11 Sep 2024

At a Glance

Here's what we see in standout communications manager resumes.

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Communications Manager
Resume Sample

Communications Manager City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile EXPERIENCE Resume Worded January 2020 - Present Senior Communications Manager

Orchestrated the rebranding initiative, leading to a 40% increase in brand recognition and a 25% growth in web traffic within six months.

Spearheaded a digital communication strategy that successfully increased social media engagement by 150% and follower count by 75% across all platforms.

Implemented an employee advocacy program which amplified brand reach by 20% and contributed to a 15% rise in lead generation.

Oversaw the development and launch of a mobile app that enhanced customer experience, resulting in a 30% uptick in customer satisfaction scores.

Negotiated with external vendors to secure cost-effective solutions for marketing collateral, saving the company approximately $50,000 annually.

Coached.com June 2016 - December 2019 Communications Manager

Redesigned the company newsletter, culminating in a 35% improvement in employee engagement and open rates over the course of the year.

Managed crisis communication strategies that mitigated potential negative press, maintaining brand integrity during challenging times.

Cultivated partnerships with influencers that expanded brand reach by 500,000+ potential customers.

Executed a content marketing strategy that elevated organic search rankings, leading to a 20% surge in unique website visitors.

Microsoft March 2013 - May 2016 Public Relations Specialist

Led a cross-functional team to deliver a product launch event covered by major tech publications, increasing product awareness by over 50%.

Developed an award-winning corporate social responsibility program that bolstered company reputation and received accolades from industry leaders.

Adobe January 2011 - February 2013 Marketing Coordinator

Coordinated with the marketing team to develop campaign strategies that resulted in a 30% rise in qualified leads.

Contributed to a 20% year-over-year growth in social media ad revenues through strategic content planning and execution.

Resume Worded Institute May 2012 Master of Business Administration (MBA) - Strategic Communication Graduated with Distinction, top 5% of class Resume Worded University May 2009 Bachelor of Arts - Communications Studies Summa Cum Laude, GPA: 3.9/4.0 President of the Communications Society

Content Development : Content Management Systems, SEO/SEM principles, WordPress, Google Analytics, HubSpot, Social Media Analytics

Strategic Communications : Brand Management, Media Relations, Crisis Communication, Messaging Frameworks, Thought Leadership, Corporate Communication

Digital Marketing : Email Marketing, Market Research, Conversion Optimization, A/B Testing, AdWords Certification, PPC Campaigns

Software & Tools : Adobe Creative Suite, Canva, Hootsuite, Buffer, Salesforce, Microsoft Office Suite

Certifications : Project Management Professional (PMP), Certified in 2018

Leadership & Volunteering : Communications Chair for 'Marketers Without Borders', Organizer for annual 'CommCon' industry event

Industry Contributions : Published articles in 'The Communicator Weekly', Guest Speaker at National Communication Association (NCA) conference

Additional Courses : Advanced Social Media Strategy Certificate, Narrative Analytics and Storytelling in Business

Get your resume scored

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Communications Manager
Resume Sample

Communications Manager City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile EXPERIENCE Google April 2019 - Present Director of Communications

Led a multi-departmental team in reshaping company messaging, achieving a unified brand voice across products which increased customer loyalty by 25%.

Directed a $2M advertising campaign integrating data analytics, enhancing targeting strategies and improving ROAS by 35%.

Launched a successful podcast series that raised brand profile and garnered an average of 20,000 listens per episode within the first year.

Fostered media relationships that resulted in a 50% increase in positive media coverage year-over-year.

Initiated an internal communications protocol leveraging the intranet, reducing email overload and boosting productivity by 20%.

Tesla August 2015 - March 2019 Corporate Communications Specialist

Developed messaging around sustainable technology initiatives, contributing to a 40% rise in company mentions in environment-related news segments.

Coordinated with engineering teams to communicate technical concepts to a non-technical audience, enhancing public understanding and support.

Amazon October 2010 - July 2015 Media Relations Manager

Instrumental in crafting campaign messaging that resulted in a 25% sales increase during peak holiday season.

Managed press conferences and media events that consistently resulted in high-impact news coverage. Netflix June 2007 - September 2010 Communications Associate

Supported brand positioning efforts that differentiated Netflix in the competitive streaming market, contributing to a 15% subscriber growth.

Resume Worded Academic Center May 2019 Executive Master of Business Administration (EMBA) Focused on Strategic Communication and Digital Marketing Resume Worded University June 2010 Master of Arts in Communication Graduated Summa Cum Laude, Thesis on 'Innovative Strategies in Corporate Communication' (Part-time)

Media Relations : Press Releases, Media Pitching, Crisis Communications, Public Relations, Content Strategy, Speech Writing

Digital Media : Social Media Management, SEO, Google Analytics, Digital Campaigns, AdWords, CMS

Corporate Communication : Internal Communications, Stakeholder Engagement, Brand Messaging, Corporate Branding, B2B Communications, Event Management

Languages : English (Native), Spanish (Professional)

Certifications : Certified Public Relations Specialist (2022), Advanced Digital Marketing Certification (2018)

Awards : Communicator of the Year Award - Resume Worded Institute of Public Relations (2021), Top Innovator in Communications Award - Resume Worded Institute of Marketing (2018)

Volunteering : Media Advisor - Nonprofit Communications for Change, Workshop Facilitator - Annual Communication Strategy Forum

Publications : Co-author of 'Leading Through Change: Communication Strategies that Work', Regular Contributor to 'The Strategic Communicator' Blog

Where to place education

Understand where to place your education on a resume for clarity. As a hiring manager, I recommend placing it after your experience section if you have been working for a while. This makes it easier to see your practical skills first. For managers in communications, highlight any specialized education such as degrees in communications, marketing, or public relations. Detail any additional training that is relevant to managing teams and crafting messages. This specifics show you have learned skills that are directly related to the job.

Communications Manager
Resume Sample

Communications Manager City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile EXPERIENCE Facebook May 2018 - Present Global Communications Manager

Centralized global communication efforts, achieving 30% greater consistency in messaging across international markets.

Leveraged social listening tools to inform a reputation management campaign that improved sentiment analytics by 40%.

Conceptualized and executed a viral social media campaign that reached over 10 million users, resulting in a 30% increase in user engagement.

Authored an internal whitepaper on communication best practices that was adopted company-wide, leading to improved interdepartmental collaboration.

Introduced advanced SEO practices to digital content, resulting in a 70% improvement in organic search visibility.

LinkedIn January 2015 - April 2018 Brand Communications Manager

Oversaw a rebranding exercise that revitalized the company's image, attracting 1 million new users within the first quarter post-launch.

Led the communications for a partnership program that tied up with 500+ educational institutions, strengthening brand authority.

Hootsuite August 2012 - December 2014 Public Relations Executive

Executed a product PR campaign that was featured in over 30 tech blogs, increasing web referrals by 20%.

Mailchimp September 2009 - July 2012 Event Marketing Specialist Collaborated on B2B events that tripled lead acquisition rates year-over-year. Elevated the company's trade show presence, yielding a 50% boost in booth traffic and direct sales. Resume Worded University May 2014 Master of Business Administration - Marketing and Corporate Communications Capstone Project: Developed a strategic communication plan for a non-profit organization Resume Worded Academic Center April 2009 Bachelor of Arts - Communication Studies Graduated Magna Cum Laude President of the Debate Club

Marketing Communications : Brand Messaging, Reputation Management, Social Media Strategy, Content Creation, Media Relations, Crisis Communications

Digital Marketing Tools : Google Analytics, Hootsuite, Mailchimp, BuzzSumo, Moz, SEMrush

Design & Editing Software : Adobe Creative Suite (Photoshop, InDesign, Illustrator), Canva, Final Cut Pro, Microsoft Publisher

Other Marketing Tools : WordPress, HubSpot CRM, Salesforce, Marketo, Pardot, Asana

Certifications : Certified Digital Marketing Professional (CDMP) - DMI (2022), Advanced Social Media Strategy - Hootsuite Academy (2015)

Leadership & Volunteering : Volunteer Communication Consultant for Non-profit - Resume Worded Outreach (2016-present)

Awards : LinkedIn Brand Impact Award (2017), Hootsuite Innovator of the Year (2014)

Speaking Engagements : Panel Speaker at Global PR Summit (2021), Keynote speaker at Digital Marketing Con (2019)

Focus on successful campaigns

For communications roles, detail successful campaigns you have managed. List the objectives, your strategies, and the outcomes. Use numbers to show the impact, like 'increased social media engagement by 50%.' This provides clear proof of your abilities and successes in the field.

Digital Communications Specialist
Resume Sample

Digital Communications Specialist City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile EXPERIENCE Resume Worded February 2020 - Present Digital Communications Specialist

Implemented a comprehensive social media strategy across multiple channels which increased audience engagement by 220% over the course of a year.

Introduced a content distribution plan via LinkedIn that reached over 500,000 professionals, leading to a 40% increase in B2B leads.

Developed a targeted email marketing campaign using A/B testing which improved open rates by 35% and click-through rates by 25%.

Optimized web content for SEO, achieving a first-page ranking for 10+ key industry terms within six months.

Crafted multimedia press releases that enhanced online presence and were featured in top industry publications, boosting web traffic by 45%.

Twitter July 2016 - January 2020 Marketing Communications Coordinator

Supported the execution of digital campaigns that contributed to a 30% increase in ad engagement and a 20% rise in user base.

Managed webinar series that attracted an average of 3000 attendees per session, generating high-quality leads.

HubSpot May 2013 - June 2016 SEO/SEM Specialist

Led SEO efforts that advanced company's website to top 3 positions for 70% of targeted keywords, amplifying organic traffic.

Managed a PPC campaign with a $500K budget, resulting in a 50% improvement in cost-per-acquisition. BuzzFeed March 2010 - April 2013 Content Writer

Authored viral articles that reached over 1 million shares, significantly increasing brand exposure and ad revenue.

Resume Worded Institute May 2015 Master of Science - Digital Marketing Graduated with Distinction, GPA: 3.9/4.0 Resume Worded University June 2012 Bachelor of Arts - Communication Studies Focus on New Media and Digital Communication Strategies Part-time during final year at BuzzFeed Digital Marketing : SEO, SEM, Google Analytics, Keyword Research, AdWords, A/B Testing Content Creation : WordPress, HTML, CSS, Adobe Creative Suite, Canva, Video Editing

Social Media Platforms : Twitter Analytics, Hootsuite, Buffer, Facebook Insights, LinkedIn Advertising, Instagram Business

Languages : English (Native), Spanish (Conversational), French (Basic) Certifications : Google Ads Certification (2020), Facebook BluePrint Certified (2018)

Public Speaking : Guest Speaker, Digital Marketing at Resume Worded Annual Conference (2021), Panelist at Social Media Week (2019)

Professional Development : Advanced SEO Strategies, Resume Worded Academic Center (2019), Content Marketing Master Class, Resume Worded Institute (2017)

Awards : Resume Worded Innovator Award (2021), Twitter Excellence in Communications Award (2019)

Ideal resume length

For a communications manager, the resume should be concise yet comprehensive. You should aim for one page if your experience in the field is less than ten years. This helps you showcase your most relevant skills and achievements without overloading the reader with information. Keeping it to one page demonstrates your ability to prioritize and organize content effectively, a key skill for someone in communications. However, if you are a senior-level candidate with rich professional history, extending to two pages is acceptable. Use the additional space to elaborate on significant campaigns, management experiences, and successes that are relevant to the role you're applying for. Remember, clarity is more important than density. Make sure your resume is easy to read with good use of space, and highlight your best qualifications on the first page to capture the hiring manager's attention right away.

Corporate Communications Specialist
Resume Sample

Corporate Communications Specialist City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile EXPERIENCE Coached.com March 2021 - Present Corporate Communications Specialist

Executed a multi-channel communication plan for a company merger that minimized employee turnover and retained 95% of the talent pool.

Facilitated the creation and dissemination of a crisis communication strategy that protected company reputation during a product recall.

Launched an internal podcast that enhanced corporate culture and was recognized as a best practice by industry peers.

Utilized data analytics to refine messaging that led to a 50% increase in engagement on the company’s LinkedIn page.

Engaged with key stakeholders to produce an annual report that highlighted company achievements, distributed to over 10,000 shareholders.

IBM October 2017 - February 2021 Internal Communications Manager Championed an intranet revamp that enhanced user experience and increased daily visits by 70%.

Developed and launched a recognition program that improved employee morale evidenced by a 20% reduction in annual turnover.

Oracle June 2014 - September 2017 Communications Analyst

Analyzed communication campaign metrics and provided recommendations that improved future campaign performance by 30%.

Salesforce January 2012 - May 2014 Public Affairs Coordinator

Contributed to public policy communications that increased company representation in legislative discussions by 25%.

Resume Worded Institute May 2016 Master of Business Administration - Strategic Communication Focus: Integrative Marketing and Corporate Communication Strategies Resume Worded University May 2011 Bachelor of Arts - Communication Studies Summa Cum Laude Thesis: Impact of Social Media on Corporate Crisis Management Communication Tools : Mailchimp, Hootsuite, Asana, Slack, Trello, Salesforce, Microsoft Teams Content Management : WordPress, Drupal, Joomla, Adobe Experience Manager, Contentful, Sitecore

Analytics Platforms : Google Analytics, Adobe Analytics, Tableau, IBM Watson Analytics, Sprout Social, Buffer

Languages & Other Skills : HTML (Proficient), CSS (Intermediate), SEO (Advanced), SEM (Advanced), AP Style Writing (Expert)

Certifications : Certified Public Relations Specialist (CPRS, 2020), Google Analytics Certified (2019)

Awards : IBM Bravo Award for Best Internal Communication Strategies (2020), Oracle Award for Communication Excellence (2016)

Professional Development : Attended 'Mastering Strategic Communications' seminar, American Marketing Association Conference Speaker (2018)

Industry Involvement : Member of the Public Relations Society of America, Co-Author of 'Reimagining Corporate Engagement' in IABC Magazine (2019)

Highlight digital proficiency

In communications, show your digital skills. Include experience with social media, content management systems, and analytics tools. These are crucial in today's digital world and can set you apart from other candidates. Make sure to list any software skills related to the communications field.

Junior Communications Coordinator
Resume Sample

Junior Communications Coordinator City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile EXPERIENCE Resume Worded July 2021 - Present Junior Communications Coordinator

Supported the execution of the annual communications plan which contributed to a 20% increase in media coverage for the year.

Contributed to the content creation process for marketing materials, emails, and social media posts, aiding in a 15% growth of online audience.

Assisted in organizing virtual conferences that saw an average attendance increase of 30% compared to the previous year.

Analyzed user engagement data to help refine content strategies, leading to a 10% improvement in user interaction.

Coca-Cola January 2019 - June 2021 Marketing Assistant

Supported campaign development for new product launches which resulted in a 15% increase in market share.

Assisted in developing an influencer marketing strategy which increased brand reach by 500,000+ impressions.

Edelman September 2017 - December 2018 Public Relations Intern

Supported team in managing media lists and press kits which contributed to a 25% time-saving in outreach.

American Red Cross June 2016 - August 2017 Social Media Volunteer

Managed the organization's Facebook page, leading to a 20% increase in engagement and donor inquiries.

Resume Worded Institute May 2021 Master of Arts in Strategic Communication Focused on digital communication strategies and analytics Part-time Program - Completed while working at Coca-Cola Resume Worded University June 2017 Bachelor of Science in Marketing Specialization in Digital Marketing and Consumer Behavior Relevant Coursework: Market Research, Online Advertising, and Brand Management Digital Marketing : SEO, SEM, Google Analytics, AdWords, Social Media Advertising, Content Marketing Communication Tools : Hootsuite, MailChimp, HubSpot, Canva, WordPress, Sprout Social

Public Relations : Cision, Muck Rack, HARO, Press Release Writing, Media List Curation, Campaign Management

Software Proficiency : MS Office Suite (Advanced), Adobe Creative Cloud (Intermediate), Salesforce (Basic), Slack (Intermediate)

Certifications : Google Ads Certification (2020), Facebook Blueprint Certified (2019) Volunteering : Managed social media campaigns for nonprofit organizations

Professional Development : Attended 'Engage2023' - Industry conference on emerging communication technologies

Achievements : Recipient of the 'Innovator of the Year' award at Resume Worded for outstanding campaign management

Beat the resume screener

Keep your resume format simple. Use standard headings like 'Work Experience' and 'Education'. Complex designs can confuse the ATS and cause it to miss important information about your skills and experience.

Communications Manager with Non-Profit Specialization
Resume Sample

Communications Manager with Non-Profit Specialization City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile EXPERIENCE Coached.com October 2019 - Present Communications Manager

Developed a donor communication strategy that increased contributions by 30% and fostered long-term donor relationships.

Created storytelling campaigns highlighting success stories, resulting in a 50% increase in volunteer sign-ups.

Overhauled the organization’s website to enhance user experience, doubling online engagement and resource downloads.

Partnered with local media to launch a public service campaign which increased community awareness by 40%.

Initiated a partnership with a tech company to develop a mobile app that streamlined event management, saving 100+ volunteer hours annually.

World Wildlife Fund May 2016 - September 2019 Community Outreach Coordinator Orchestrated community events and campaigns leading to a 40% uptick in local engagement and support. Leveraged social media platforms to amplify conservation messages, reaching an audience of 200,000+. Greenpeace August 2013 - April 2016 Marketing Assistant

Aided in the development of an ecological awareness campaign that garnered a social media reach of over 1 million views.

Habitat for Humanity June 2011 - July 2013 Event Volunteer Lead

Coordinated volunteer efforts for home-building events, resulting in the construction of 30 homes over the two-year period.

Resume Worded University May 2013 Master of Arts in Communications Thesis on 'Digital Storytelling and Social Impact' Resume Worded Institute March 2016 Certificate in Non-Profit Management Completed with Honors, Part-time

Digital Communications : Social Media Management, SEO/SEM, Email Marketing Platforms, Google Analytics, Content Management Systems, WordPress

Outreach Tools : CRM Software, MailChimp, Hootsuite, Canva, Buffer, SurveyMonkey Design & Editing : Adobe Creative Suite, InDesign, Photoshop, Premiere Pro, Final Cut Pro, Lightroom Languages : English (Native), Spanish (Fluent), ASL (Basic)

Certifications : Google AdWords Certified (2020), Certified Non-Profit Professional (CNP), HubSpot Content Marketing Certification (2018)

Awards : Communicator of the Year by NonProfit Times (2021)

Volunteering : Communication Advisor for TechNonprofit (2020-Present), Social Media Strategist for Climate Action Network (2015-2019)

Professional Development : Attended Social Media for Nonprofits Conference (2022), Member of Public Relations Society of America (since 2017)

Tailor your resume

When you tailor your resume for a communications manager role, make sure it shows you're good at sharing information and leading teams. You want to make it clear you know how to reach out to people and keep them in the loop. Think about what you've done that's like this job. Use words from the job post.

Strategic Communications Director
Resume Sample

Strategic Communications Director City, Country • (123) 456-789 • [email protected] • linkedin.com/in/your-profile EXPERIENCE Microsoft January 2020 - Present Strategic Communications Director

Orchestrated a strategic communications campaign for new cloud services, resulting in a 30% increase in B2B client engagement and a significant brand positioning uplift in the tech industry.

Revitalized internal communications, leading to an enhanced collaboration platform adoption by 80%, which improved cross-departmental workflows and reduced project completion times by 25%.

Championed a digital transformation initiative that automated key reporting processes, slashing manual input time by 70% and enhancing data-driven decision-making across the communications department.

Implemented a comprehensive crisis management protocol that enabled the rapid response to potential PR issues, preserving brand integrity and customer trust during critical periods.

Piloted a corporate social responsibility program that aligned with brand values, garnering positive media coverage and increasing social media mentions by 50% within the first year.

Streamlined media relations, securing 10+ major industry speaking opportunities for executives, which reinforced Microsoft's thought leadership position and expanded market reach.

Spearheaded the adoption of AI-powered analytics tools for measuring campaign effectiveness, which provided insights that led to a 40% optimization in marketing spend allocation.

Google June 2016 - December 2019 Senior Communications Manager

Developed a multi-channel global communications strategy that elevated brand presence and resulted in a 20% increase in media mentions in key markets.

Directed a team of 8 in crafting compelling narratives for product launches, contributing to a 15% year-over-year growth in user acquisitions for Google's suite of productivity apps.

Negotiated and executed partnership agreements with influential industry events, leading to a prominent brand placement and 25% more qualified leads teeming from networking opportunities.

Promoted after 18 months to lead the communications department due to exceptional leadership and a proven track record of campaign successes.

Amazon March 2013 - May 2016 Communications Manager

Led an international PR campaign for Amazon’s marketplace expansion, resulting in a 35% increase in seller onboarding within six months.

Collaborated with cross-functional teams to fine-tune customer communication channels, which improved customer satisfaction ratings by 18%.

Leveraged data analytics to refine audience targeting techniques, enhancing campaign performance metrics by an average of 22% per quarter.

Tesla August 2010 - February 2013 Public Relations Specialist

Crafted compelling press releases for new electric vehicle launches, which were picked up by 100+ media outlets globally and supported a record-breaking pre-order volume.

Coordinated with the marketing team to synergize social media efforts, resulting in a 40% uplift in engagement rates and doubling the online community size within a year.

Established a brand monitoring dashboard using sentiment analysis software, which provided real-time insights and enabled proactive reputation management.